June 21, 2023 • Farah Yousry, Side Effects Public Media, KFF Health News (TNS) – In fall 2021, staffers at Johnson Memorial Health were hoping they could finally catch their breath. They were just coming out of a weeks-long surge of … read more
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Improving Hospital Staff and Patient Safety by Investing in Public Safety
Although healthcare facilities are accustomed to dealing with medical emergencies daily, unexpected staff and patient safety-related emergencies can still arise. Healthcare workers are disproportionately vulnerable to workplace assaults. In fact, more than 70% of all workplace assaults occur in healthcare … read more
When Delivering Your Brand Experience, Little Things Do Matter.
Written by: Robin Segbers While traveling this week, a brand let me down. It wasn’t a major disappointment but just enough to make me think about the conscious and subconscious expectations we have about the brands in our lives. I … read more
How to Ask for Patient Reviews to Grow Your Online Reputation
By Stewart Gandolf, Chief Executive Officer Online reviews play a significant role in the success of any healthcare organization. In fact, patient reviews of doctors come in third as the most influential driver in consumers’ decisions1 (after insurance acceptance and … read more
10 UI/UX Principles to Enhance Your Healthcare Website Experience
Written By Stewart Gandolf, Chief Executive Officer Is your website easy to use? Is it intuitive? Is it pleasant to interact with while also effectively delivering the information your consumers need? A successful website employs key UI/UX principles beyond beautiful … read more
30% of Nurses Want to Quit Profession Entirely, New Survey Finds
Written by: Amy Rock Nearly a third of nurses in the United States say they are likely to leave the profession due to increased stress caused by the pandemic. The 2023 AMN Healthcare survey, taken by over 18,000 nurses from … read more
Multilocation Marketing in Healthcare: The Biggest Challenges
Written by: Stewart Gandolf, Chief Executive Officer Building a multilocation healthcare business expands your reach, patient base, and profit margin. But, these benefits come with several unique marketing challenges. The good news? They also come with remarkable marketing opportunities. In … read more
Seniors With Anxiety Frequently Don’t Get Help. Here’s Why.
By Judith Graham March 10, 2023 Anxiety is the most common psychological disorder affecting adults in the U.S. In older people, it’s associated with considerable distress as well as ill health, diminished quality of life, and elevated rates of disability. … read more
Google’s Updated E-E-A-T: What “Experience” Means for Healthcare Content
By Stewart Gandolf, Chief Executive Officer Experience, Expertise, Authoritativeness, and Trust (E-E-A-T) Google defines experience as “first-hand or life experience for the topic.” “Many types of pages are trustworthy and achieve their purpose well when created by people with a … read more
End of Covid Emergency Will Usher in Changes Across the US Health System
Written by: Rachana Pradhan The Biden administration’s decision to end the covid-19 public health emergency in May will institute sweeping changes across the health care system that go far beyond many people having to pay more for covid tests. In … read more
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