Custom Quick Reference Information Directories

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Responders, Railroads Must Collaborate to Prevent Disasters

March 7th, 2023 by Guest Communications

Written by: Jim McKay Residents of East Palestine, Ohio, who continue to complain about feeling sick after last month’s train derailment can’t be comforted by the recent preliminary report by the National Transportation Safety Board (NTSB) that the accident was read more

Michigan State Shooting: Recovery Requires Community Effort

March 7th, 2023 by Guest Communications

Written by: Jim McKay As a “socio-economist,” Randall Bell, PhD, has consulted on disaster recoveries like Hurricane Katrina and the Sandy Hook shootings, countless natural disasters as well as man-made ones like the shooting that killed three at Michigan State read more

How Hospitals Can Develop a Strong Perimeter Security Strategy

March 7th, 2023 by Guest Communications

Written by: Robert Parks There are growing concerns about the increase in workplace violence occurring within healthcare facilities, putting the safety and well-being of patients, staff, and visitors at risk. Since the onset of the COVID-19 pandemic, violence against hospital read more

How to Respond to Patient Reviews (+ Free Examples)

February 6th, 2023 by Guest Communications

By Stewart Gandolf, Chief Executive Officer It’s easy to find detailed guides on how to respond to reviews. However, most aren’t written specifically for healthcare, meaning they don’t consider HIPAA or other compliance issues.  Responding to patient reviews can be read more

Health-Care Workers Struggle to Remember Codes, Study Says

February 6th, 2023 by Guest Communications

Written by: Nancy Clanton, The Atlanta Journal-Constitution – January 23, 2023 (TNS) – Anyone who has ever seen a medical show knows what a “code blue” is. For those not in the know, it’s a medical facility’s emergency code that read more

Why Are Patients So Angry? Plus, Frontliner Tips for Health Leaders

February 6th, 2023 by Guest Communications

By Stewart Gandolf, Chief Executive Officer It’s not your imagination. People really are ruder to each other these days.  The pandemic, economy, political unrest, war, and continued uncertainty have taken—and continue to take—a toll on people’s mental health. These all read more

Help, Prompt, Wait: De-Escalation Strategies for Mitigating Violence on Campus

February 6th, 2023 by Guest Communications

Written by: David Rourke, M.S. The use of de-escalation strategies has proven time and time again to be one of the most effective ways to keep the peace and prevent dangerous situations on campus from intensifying to the point where read more

Threats to San Antonio Schools More Than Doubled in 2022

February 6th, 2023 by Guest Communications

Written by: Elizabeth Sander, Claire Bryan, Danya Perez, San Antonio Express-News (TNS) – On the afternoon of Dec. 1, the safety and security committee for Judson Independent School District held its quarterly meeting in a district office boardroom. A three-minute read more

Nearly 3,000 Unannounced Intruder Detection Audits Conducted at Texas Schools

February 6th, 2023 by Guest Communications

Written by: Amy Rock, Campus Safety Senior Editor Most Texas public schools reviewed this fall passed random inspections meant to detect whether an intruder could gain unauthorized access. According to the Texas School Safety Center Statewide Intruder Detection Audits report, read more

Sandy Hook Reporting System Yields Immediate Triage 24/7

February 6th, 2023 by Guest Communications

Sandy Hook Reporting System Yields Immediate Triage 24/7 It seems almost inevitable that after a school shooting, we learn that there was information about the perpetrator that could have precipitated an intervention that might have changed the course of events. read more


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